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What are grievances and grievance
procedures?
Grievances are concerns, problems or
complaints that you, as an employee, might
raise with your employer and whenever
possible, any such grievance should
be settled informally with your line
manager.
However, as a
model of good practice, your employer should
also make available to you the guidelines on
any formal procedures.
Having such
formal grievance procedures in place allows any
issues, which can't be resolved informally, to be
given reasonable consideration so as to ensure that they
are dealt with fairly and consistently. |
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What is a
formal grievance hearing?
A formal grievance hearing is a meeting that, in
general, deals with any grievance raised by an
employee which has not been resolved informally and
if your employer does arrange a formal grievance
hearing, then there are certain things that should
be taken into consideration, for example:
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will the grievance hearing be conducted in
private?
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who else could be considered important to the
hearing, if, for example, your grievance is about
your line manager?
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have you been informed of any 'rights' to be
accompanied at the hearing?
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will the hearing be an 'open' discussion of the
issue?
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is
there a facility to consider adjourning the
meeting if further advice or evidence needs to
be sought?
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have you had explained to you your right of appeal if
you are not happy with the eventual outcome?
Why do businesses need rules and
disciplinary procedures?
In order to operate effectively, organisations need
to set standards of performance and conduct which
are reinforced by company rules. Issues
around standards not being met are then
normally addressed informally between manager and
employee. In this way, the issues can be explored
and, hopefully, an informal way forward agreed.
However, if this fails or if the problem is too
serious, a more formal approach may be adopted – an
approach which should assist your employer in being
fair and consistent.
Whilst disciplinary procedures should be seen as an
aid to effective management and primarily used as a
means of modifying people's behaviour in line with
the organisation's aims, they should not be used as
a mechanism for imposing sanctions. As with
formal grievance procedures, you as an employee have
a statutory right to the appropriate accompaniment
at a formal disciplinary hearing. Should you be
dissatisfied with the hearing outcome, as with the
grievance procedure, you should be able to follow
your employer's recognised appeal procedure.
Should you feel that you have been the
victim of an unfair grievance or disciplinary
process, call ALLIED
EMPLOYMENT SOLUTIONS
for sound
impartial, confidential advice and guidance.
Alternatively, complete our online
enquiry form or give us
a call on FREEPHONE 0800 567 7813 and one of
our advisors will contact you. |
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